Food Safety Training FAQs

Find answers to Frequently Asked Question (FAQs) for online food safety training courses. Troubleshoot issues, recover passwords, re-print certificate and more. We look forward to helping you.

  • Course Related
  • Technical


Question My employer says I need to take the ServSafe course. Do you offer this?

​Your employer might ask you to take the ServSafe, StateFoodSafety, or other food safety course. Those names are simply - food safety course brand names.

Our Learn2Serve Courses are the same as the other brand names and are accepted nationally.

Our Certified Food Manager Exam is ANSI approved, so it is likely to be accepted by your employer or employer’s insurance provider. Most employers accept our course, but every state has different regulations - so please ask your employer.​


Question How long is the Certified Food Manager ANSI Certification valid?

The Food Manager Certification is usually valid for 5 years. However, in a few local jurisdictions this may vary, so make sure to check with your local health authority.


Question How do schedule my Certified Food Manager ANSI Exam online?

Before the Exam: To login into the exam you will need the username and password sent to you in the exam enrollment notice email. If you did not receive your username and password contact Customer Support at 855-796-3525. IMPORTANT: You must have your Username and Password available when you arrive to take the exam. * Except Texas - which is entirely online.

To Schedule Your Exam Online:  After purchasing the exam, please click here to schedule your exam. (Note: To login to the exam, you will need the username and password sent to you after purchase in the exam enrollment notice email.)

Course and Exam Completion Instructions: Upon receiving a passing score of 70%, candidates may print a proof of completion certificate from the LMS. Also, an official certificate will be mailed to candidates within 15 business days of exam completion. Certificate details are provided in this end of course instructions document. (400K- PDF) – Download


Question Will I get a printable certificate upon completion?

Yes, a temporary printable certificate is immediately available upon completion of all courses provided.

Please login to your account using the username and password that you originally used to take the course. If you forgot your username and password, please call 1-877-881-2235 to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.​


Question Do I have to complete the 8 hour Food Manger Course in one sitting?

There is no time limit on the Food Safety Manager Principles - 8 hour course. Take it at your leisure and pause and continue with boomarking from where you left off.


Question Why is online training better than on-site training?

Two words: convenience and self-paced. Many workers are so busy or live in areas where classroom sessions are not practical. Online offers much greater convenience. The self-paced nature of online allows each student to spend more time on the topics they are not familiar with and move more quickly through those that they are. In a classroom, everyone marches through the same topics for the same amount of time. And yes - the online course is equivalent to an on-site classroom course.